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• Sign in or recover access — Use email or Sign in with Apple through Logto. Use the same Dosely Account for supported iPhone and web records. Keep your recovery email accessible; an Apple login is separate from an App Store purchase. If you cannot sign in, email support without sending passwords or verification codes. Open your Account
• Where your records live — Your Account has a cloud copy in Dosely-hosted Postgres. The iPhone keeps an offline replica of supported records and pending changes that sync when connected; some local records may not yet be migrated or supported by your app version. The Account website is online-only. Uninstalling does not delete your cloud Account. Read about cloud records
• Apple Health and cloud copies — Settings → Apple Health separates iPhone read permission from per-category cloud upload grants. Cloud categories are weight, body fat, lean body mass, waist circumference, resting heart rate, and blood pressure; HealthKit height stays local. Withdraw a cloud category to stop uploads and remove its active HealthKit copies; manual logs and Apple Health samples remain. Pausing or turning off a local metric does not delete existing cloud copies. Changes reach the cloud after successful sync. Individually removed readings stay suppressed unless you reverse removal. Review Health consent choices
• Dosely Intelligence privacy — Intelligence v1 is Protocol Review only, never individualized dosing. Its privacy controls let you change optional Protocol, Dose history, and Health record context, or withdraw consent to stop new generation. Anthropic processes requests. Account conversations and responses stay in the cloud until deleted; withdrawal alone does not delete them or recall earlier provider requests. Delete conversations or saved memories separately. See what is sent to Anthropic
• Export your data — On iPhone, open Settings → Export Data and choose JSON, CSV, or PDF. The Account website offers JSON for supported live records read in pages, not a single immutable snapshot; its current download excludes Intelligence transcripts. Keep exported health records secure. Exports are records copies, not a full backup or supported restore. File and Protocol-link or paste import, including re-import, is not supported. Open Account export
• Cancel or restore a purchase — Restore App Store purchases using Restore on the iPhone paywall and cancel renewal through Apple's subscription settings. Manage website renewal through Account billing. Cancellation stops future renewal, not the current paid period or a guaranteed refund. If you bought through both services, manage both separately; one does not cancel the other. Signing out, uninstalling, and deleting your Account do not cancel billing. Open website billing
• Complimentary Access — If your Account has Complimentary Access, it is an expiring administrative exception, not a paid subscription or free trial. It does not cancel a subscription you already have. Check billing separately for any renewal you no longer want. Check Account access
• Reminders and offline use — Reminder notifications are delivered by the iPhone app with device permission, not by Web Push. Account reminder settings alone do not allow notifications, and multiple authorized iPhones may notify. Web use requires a connection; Intelligence requests and cloud deletion or withdrawal also need a connection. Reminders are not a medical safety system. Read platform limits
• Delete your Account — Cancel unwanted renewals and export needed records first. Request deletion in Account settings after verifying your recovery email. All Sessions are revoked and private cloud reads and sync are blocked immediately. The requesting iPhone clears Account-owned data; other devices clear their copies when they next learn of deletion, not while offline. Ordinary sign-in does not recover the Account. Within seven days, verify your email and explicitly choose Keep my Account; after that window the deletion process purges working Account records. Apple Health is unchanged. Deletion markers, billing records, and backups can remain as explained in the Privacy Policy. Open Account settings
• Make a privacy request — Email [email protected] for access, correction, deletion, consent, or retention questions, including records missing from an export. We may need to verify identity and will explain any limits under applicable law. Uninstalling only removes local app data; manage Apple device backups separately in Apple settings. Contact privacy support